References: 

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  • Cash, R., White-Mills, K., Crowe, R., Rivard, M., & Panchal, A. (2018). Workplace incivility among nationally certified EMS professionals and associations with workforce-reducing factors and organizational culture. Prehospital Emergency Care, 23(3), 346–355. https://doi.org/10.1080/10903127.2018.1502383

  • Cole, M. B., & Tufano, R. (2020). Applied theories in occupational therapy: A practical approach (2nd ed.). Slack.

  • Edmondson, A. C. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44(2), 350–383. https://doi.org/10.2307/2666999

  • Einarsen, S., Hoel, H., & Notelaers, G. (2009). Measuring exposure to bullying and harassment at work: Validity, factor structure and psychometric properties of the Negative Acts Questionnaire-Revised. Work & Stress, 23(1), 24-44. https://doi.org/10.1080/02678370902815673

  • Einarsen, S.V., Hoel, H., Zapf, D., & Cooper, C.L. (Eds.). (2020). Bullying and Harassment in the Workplace: Theory, Research and Practice (3rd ed.). CRC Press. https://doi.org/10.1201/9780429462528

  • McClintock, A. H., & Fainstad, T. (2022). Growth, engagement, and belonging in the clinical learning environment: The role of psychological safety and the work ahead. Journal of General Internal Medicine, 37(9), 2291–2296. https://doi.org/10.1007/s11606-022-07493-6

  • McPherson, P., & Buxton, T. (2019). In their own words: Nurses countering workplace incivility. Nursing Forum, 54(3), 455–460. https://doi.org/10.1111/nuf.12354

  •  Myers, E., & Cremer, K. (2025). Prevalence of Incivility and Bullying in Occupational Therapy Fieldwork. The Open Journal of Occupational Therapy, 13(3), 1-10. https://doi.org/10.15453/2168-6408.2289

  • Petitta, L., & Jiang, L. (2019). Burning out? Watch your incivility and the emotions you spread. Work, 64(4), 671–683. https://doi.org/10.3233/wor-193029

  • Stubbs, B., & Soundy, A. (2013). Physiotherapy students’ experiences of bullying on clinical internships: An exploratory study. Physiotherapy, 99(2), 178–180. https://doi.org/10.1016/j.physio.2013.01.001

  • Taylor, R. R. (2008). The Intentional Relationship: Occupational therapy and use of self. F.A. Davis.

  • Taylor, R. R., Lee, S. W., Kielhofner, G., & Ketkar, M. (2009). Therapeutic use of self: A nationwide survey of practitioners’ attitudes and experiences. American Journal of     Occupational Therapy, 63(2), 198–207. https://doi.org/10.5014/ajot.63.2.198

  • Taylor, R. R., & Van Puymbroeck, M. (2013). Interpersonal reasoning: A guide for clinical practice. OT Practice, 18(1), 7–12. (NOTE: Not peer-reviewed)

  • Trad, M., & Johnson, J. (2014). Bullying among radiation therapists: Effects on job performance and work environment. Radiologic Technology, 86(2), 122–131. https://pubmed.ncbi.nlm.nih.gov/25391664/